apps4myhome web site help

Please browse our web-site to view details of the apps that apps4myhome sells.

Each product has its own 'micro-site' that can be selected from the menu at the top of the screen (click on the product name, then select the page you want, e.g. 'overview', to enter the micro-site).

At the bottom of the screen you will see a menu of pages that give you more general information:

• Our terms and conditions
• Our Refund policy
• Our privacy policy
• FAQ - Frequently Asked Questions
• A form for you to contact us

Frequently used functions that new users ask about are covered by short video guides which can be accessed via the 'how to ...' links in the right hand column.

New users

If you are a new user and want to purchase a subscription to an app, please visit the 'pricing' page for the app to view the options and check that the requirements for running each app – then hitting the 'buy now' button will take you through the purchasing process:

To open an account with apps4myhome, you'll be asked to supply a minimum of information:

1. Your real first and last names (this will be used only by us and will not be displayed in the forum or elsewhere)
2. A username for apps4myhome (this needs to be unique and cannot subsequently be changed) - this will be displayed if you post in the forum
3. the password that you wish to use (this can be changed later if you wish)
4. your email address (this can also be changed later) – this is used to email you confirmation of your subscription and any subsequent messages from apps4myhome
5. your main geographical area of residence (please select an option from the dropdown list)

Registered users and apps subscribers

Once you've registered on our site or subscribed one or more apps, when you subsequently visit the apps4myhome web site you will be able to see:

• Your ' my account' page, where you will be able to view (and change) your own details (but not your username).

• A list of your paid invoices

• Suggestions of other subscriptions or upgrades that you may wish to purchase

• The support forum, where you can view messages about apps usage and any problems that are either known or have been fixed. As a subscriber, you will also be able to publish your own messages about the apps – e.g. seeking advice on how to make best use of the app, or reporting a problem.

Problems

If you're having problems registering on the site or purchasing subscriptions, please use the form on our support page to email us with details of the problem you're encountering.

If you are an existing subscriber, please use the support forum to report any problems that you are encountering with either this web site or our apps.